Where do searchers look when AI Overviews appear?
An eye-tracking study explores whether placing AI Overviews above traditional search results changes where users look and what they trust, revealing how interface design reshapes established scanning patterns.
A within-subjects lab eye-tracking study of ten search tasks, run by researchers at RMIT University with Microsoft (SIGIR '26), finds that placing an "AI Overview" above Google's traditional ten-blue-links results changes where searchers look without overturning the known "golden triangle" or F-shaped scanning pattern — it just moves which element sits inside it. Using a Tobii Pro Fusion eye tracker, the study reports "AI Overviews received significantly longer eye fixation and saccade times than Traditionally Ranked Results." Comparing fixation-duration proportions across three SERP conditions, the authors find the share of attention on the first-ranked organic result drops from 0.31 (traditional-results-only SERP) to 0.20 (a single direct-answer condition from prior work) to just 0.09 when an AI Overview is present — a figure the authors say is "comparable to the proportions of the 4th and 5th Ranked Result positions (0.11 and 0.07)," concluding "the 1st Ranked Result is effectively shifted to the 4th or 5th position when AI Overviews are placed above."
The authors' explanation is attentional, not merely positional. Citing an earlier finding that users skipped past uninteresting sponsored ads straight to the first organic result, they argue the opposite is happening here: "we speculate that our users examined AI Overview content due to interest, not just because the content appeared at the top." The F-pattern itself held — "the top-left position continuing to attract the most attention" — but the content occupying that position changed. Despite the attention shift, the study's qualitative exit interviews found "neither AI Overviews nor Traditionally Ranked Results perceived as more trustworthy or useful than the other": the overview wins eyeballs without winning a corresponding trust judgment.
This decouples attention from trust in a milder way than Do AI writing tools improve online discussion or degrade it?, which found AI tools raising engagement while perceived quality and authenticity actively fell — here trust stays flat rather than dropping, even as attention redirects sharply toward the AI content. It also suggests a mechanism behind why Does disclosing AI assistance make readers trust articles less? found only a small trust penalty for AI-labeled content: if viewers do not rate AI Overviews as more or less trustworthy than ranked results to begin with, a disclosure has less of a prior trust gap to erode. And it extends Which clarifying questions actually improve user satisfaction?'s point that interface design, not just content quality, governs how search behavior unfolds — here the mere position and framing of an AI Overview is enough to re-route a scanning pattern long treated as stable.
The study is explicitly exploratory, run on simulated SERPs with prewritten queries carried over from an earlier 2024 study and backstories drawn from a fixed test collection that excluded health, medicine, and politics topics; the authors themselves flag unbalanced task-complexity counts as a confound for future work. It reports aggregated attention and trust comparisons rather than breaking results out by participant demographics or prior AI familiarity, and it measures gaze plus self-reported trust and usefulness, not downstream outcomes like comprehension, decision accuracy, or what users actually clicked through to afterward. So the finding establishes that attention reallocates toward AI Overviews without establishing that users learn more, decide better, or verify sources any differently once that reallocation happens — a gap the authors propose to close with grouped, demographically stratified follow-up studies.
Inquiring lines that read this note 14
This note is a source for these research framings, grouped by the broader line of inquiry each explores. Scan the bold lines of inquiry; follow any specific question forward.
Are AI-generated articles systematically disadvantaged in search ranking and user engagement?- Can researchers isolate AI Overviews from other confounds affecting CTR trends?
- How do publishers distinguish between search crawling and AI training requests?
- Why do ingrained search habits persist even when AI alternatives are available?
- Which search queries trigger AI summaries most often on Google?
- Do users click links within AI summaries or end sessions instead?
- Can interface position alone explain why users engage more with AI content?
- Do searchers prefer clarity about AI involvement when viewing search overviews?
- How much do AI Overviews currently appear in Google search results?
- Are zero-click searches rising because of AI answer summaries?
- Can visibility percentage across many runs measure AI brand prominence more reliably than ranking position?
- Does effort reduction during search affect how deeply people understand topics?
- Do assistant sessions interleave with web content differently than search sessions do?
Related concepts in this collection 5
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Do AI writing tools improve online discussion or degrade it?
When AI assists with comments and replies, does it benefit both people writing and reading? A controlled experiment tested whether AI tools enhance or harm the quality and authenticity of online conversations.
both decouple engagement/attention from perceived quality or trust in AI-adjacent content, though here trust holds steady rather than falling
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Does disclosing AI assistance make readers trust articles less?
When articles carry a label saying they used AI tools, do human and AI raters downgrade their quality assessments? This matters because writers worry disclosure could harm how their work is received.
suggests why the trust penalty for AI content stays small: if AI content isn't rated less trustworthy to begin with, disclosure has less gap to erode
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Which clarifying questions actually improve user satisfaction?
Not all clarification helps equally. This explores whether asking users to rephrase their needs works as well as asking targeted questions about specific information gaps.
both show interface design choices, not just content, redirecting established search-interaction patterns
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How much are AI Overviews actually reducing organic search clicks?
Research from Ahrefs measures whether Google's AI Overviews are diverting clicks away from top-ranking pages. Understanding the scale matters for content publishers' business models.
Evidence for A: Ahrefs' falling click-through data confirms attention is shifting from the top organic result to AI Overviews
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Does AI search summaries divert traffic away from Wikipedia?
Does Google's AI Overviews feature reduce click-through traffic to Wikipedia articles by presenting synthesized answers directly in search results? This matters because it reveals whether AI intermediaries can reshape how users access information sources.
B extends A: the attention capture A measures translates into measurable referral-traffic loss from Wikipedia
Related papers in this collection 8
Papers most semantically related to this note, ranked by cosine similarity in the embedding space.
- An Eye Tracking Study: Are AI Overviews Changing Search Behavior?
- How AI Is Changing Search Behaviors
- The New Shape of Search: How Conversational AI Recomposes Information Seeking
- Update: AI Overviews Reduce Clicks by 58%
- Google users are less likely to click on links when an AI summary appears in the results
- Seeing to Think? How Source Transparency Design Shapes Interactive Information Seeking and Evaluation in Conversational AI
- Impact of AI Search Summaries on Website Traffic: Evidence from Google AI Overviews and Wikipedia
- News Source Citing Patterns in AI Search Systems
Original note title
RMIT and Microsoft's eye-tracking study finds AI Overviews now occupy the golden triangle that used to belong to the first search result