CollabLLM: From Passive Responders to Active Collaborators

Paper · arXiv 2502.00640 · Published February 2, 2025
Conversation Agents

Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users reach their ultimate intents and leading to inefficient conversations. To address these limitations, we introduce COLLABLLM, a novel and general training framework that enhances multiturn human-LLM collaboration. Its key innovation is a collaborative simulation that estimates the long-term contribution of responses using Multiturn-aware Rewards. By reinforcement fine-tuning these rewards, COLLABLLM goes beyond responding to user requests, and actively uncovers user intent and offers insightful suggestions—a key step towards more humancentered AI. We also devise a multiturn interaction benchmark with three challenging tasks such as document creation.