Empathy Through Multimodality in Conversational Interfaces

Paper · arXiv 2405.04777 · Published May 8, 2024
Psychology Empathy

Human conversations transcend mere words, orchestrated as a multimedia experience where tonal inflections, facial dynamics, and gestural semantics are interwoven.

Physiological signatures, measured through technologies such as photoplethysmography, accelerometers, and transdermal optical imaging, now provide integral data streams, enriching the field of emotional analytics.

The interface facilitates multimodal interactions through a web chat, offering features for voice recording and playback. Recorded voice messages are sent to the Multimodal Conversation component, where they are transcribed into text for further analysis.